Refund Policy

We appreciate your decision to purchase OPTY Learn online training webinars. We make every effort to give you the greatest and most gratifying experience as you research, evaluate, and buy our online webinars. Our customer’s satisfaction is always top focus in OPTY Learn. Our webinar courses are part of our commitment to providing the best possible service. Our devotion to our consumers is reflected in several keyways, including our money-back guarantee policy.

Kindly check our policy below to understand our procedure before requesting for refund.

REFUND POLICY FOR LIVE & PRE-RECORDED WEBINAR: -

We reserved the right of cancellation or reschedule as a result of unforeseen events or technical difficulties or due to insufficient registration outside of our control. In these situations, our attendees will notify before the Live event and will get reschedule details within 24 hours. If attendees are unable to make the rescheduled day and time, you will get the access of the webinar recording. If you are unable to attend the Live webinar, you must notify OPTY Learn at least 24 Hours prior to the Live webinar through email on support@optylearn.com, There will be a credit note given for an upcoming occasion which will be valid for 1 year from the date of cancellation. You can use the credits to access other exchange course, or you can switch your Live training purchase into Recorded session as per your preference.

In the following instance, we are not responsible for any refunds: -

· if a client is dissatisfied with the webinar's audio or visual presentation.

· if there is a technical issue on the client's or participant's end.

· whether a client or participant has abandoned a webinar mid-stream or after logging in.

· In the case of a LIVE webinar, you must notify OPTY Learn at least three hours before the scheduled start time if you have not received the login information. Once the webinar has started, there will be no refunds given.

· If you purchased one of our Combo products for e.g., Live + Recorded and then decided to remove one product from combo. The chosen product's original price will be charged to you, and the remaining sum will be refunded to your account.

Contact support@optylearn.com to resolve any general inquiries you may have about your registration, refund status (if applicable), and complaints regarding your refund information.