F.A.Q

Live training course/ webinar is an Online training seminar which you can access through your computer and laptop or phone and directly interact with our expert speaker and allow to ask questions during the Live webinar. Conference material used by our speaker to the Live webinar will be provide with your Instruction kit before the Training.

Recorded webinars or On-Demand are self-paced audio-visual training program that you can watch at your own pace to earn Continuing Education Units (if applicable). Online, recorded training courses are accessible whenever you choose, for an unlimited number of times. Additionally, you have three months from the purchase date to watch as many times as you like. After a live training or webinar has started, you will receive the instructions and link to access the recorded training course. If it has already been recorded, you can access it right away.

Browse our website and choose your interest of webinar and product, select the quantity, click on the ‘Add to Cart’ button to purchase it and check cart option. Enter the asked details to create an account on our website. These details are required in order to deliver you the product. Pay through our 100% secure payment methods. Choose paying by PayPal account or Debit/Credit card.

Live Training Course- You will get the Live webinar Instruction kit with the joining link one day prior to the Live webinar on your registered email address. Recorded Training Course - You can watch your recorded session by accessing the link which will be provided in instruction kit through your email, or you can access your recorded session link in your registered account.

You can easily access your webinars by computer and laptop or with your phone.

No need to worry! Your Live Training purchase will be automatically changed in the Recorded webinar which you can watch anytime at per your convenience in your registered account or through Instruction kit on your email. You can directly contact us through chat box or by email support@optylean.com regarding the changes.

Live Training Course– You will receive instruction kit one day prior to the Live webinar on your registered email address. Recorded Training Course– Instruction kit to access the Recorded Training Course will be emailed on your registered email address after 24 hours of the Live webinar and in case of pre-recorded webinar you will get your Instructions after 12 hours of your purchase.

Yes. Our group participant training choices are created with large audiences in mind and offer cost-effective options. To learn more, contact us via chat or at support@optylearn.com.

We accept following forms of payment methods: All major credit cards and debit cards are accepted through PayPal - Visa, MasterCard, Discover, American Express etc. We accept payments through PayPal, Invoices. - Email us on support@optylearn.com or chat with us to know about it.

Please verify that the email address you provided when joining up with us is accurate. If so, kindly check to see if the email was delivered to your spam or bulk mail folder. If you are still unable to locate this email, we kindly ask that you get in touch with our customer support team by phone or email using the information on the Contact Us page.

The terms and conditions established prior to the purchase were clear that the link supplied was just for your use. Anyone else you know who wants to watch this recorded webinar must do so on their own dime. The recorded webinar is only available as a streaming option; downloading is not permitted.